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We recently stayed at the park and had a late dinner at the boathouse restaurant. Staff couldn’t have been more polite and happy to help. Especially Reuben he was lovely. Nothing was to much to ask and made us feel instantly welcome. Excellent customer service. Thank you. 👍🏻👍🏻
Round of applause to this park
After so many bad reviews and me being a clean freak I was very worried about this break. Arrived at my scheduled check in time to be greeted by a friendly staff member who gave me directions and a map. Quick and efficient and contact less. Brilliant! Off to caravan. Left family in car while I marched in armed with antiseptic wipes and honestly, wow. it passed my picky standards. It was warm and clean. Info left for us and our passes. There was a empty can lying on the grass outside but that's the only rubbish I saw round the park. Even the bin bays were clean. Complex staff were friendly and welcoming. Kids enjoyed the arcade. We booked swimming which kids loved. All.in.all my first trip to a haven park was very good. Well done everyone. X
Week in Marton Mere
We come last week from 3rd October to 10th October in a privately owned caravan.The caravan was lovely plenty space for 4 Adults.
We paid £40.00 for fun passes to get into the show bar and arcade and to play bingo which was very good staff were all pleasant enough apart from one security guard Dark hair slim and glasses he thought he was the god dam owner he was a cheeky get also burger van outside the lady on that is so ignorant I stood in the queue and she was serving people and she got to me at 9.35pm it states it’s open till 10pm and she said sorry we are closed so bloody cheeky as well some English people are so bloody rude I enjoyed my holiday and marton mere but will not return due to the sheer rudeness of these 2 staff members everything else was fab you must go into Blackpool to see the lights they are absolutely beautiful other than that we had a fabulous holiday.....
Stayed for 5 nights in our motorhome, disappointed with the lack of information on arrival, pitches are really in need of tlc, very large cracks in the concrete, drain was blocked, water supply and electric hook up point very overgrown. Shower facilities were clean but dated. Mini market was well stocked and reasonably priced. Fish & chips from the take away ( our holiday treat every time ) was lovely, easy to order, ready for collection on time, great system.